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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Katreena Kreger

July 24, 2025

5  out of  5
rating by Katreena Kreger
"I really appreciate this office! Great customer service! I work with Karina a lot and she’s absolutely amazing!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Melvin

July 23, 2025

5  out of  5
rating by Melvin
"Sofia was very helpful in getting my problems taken care of and made sure to follow up on me and made sure everything was fine."
We responded:
"Thank you for reviewing Andre Maule State Farm Agency! We’re thrilled to know you had a positive experience with Sofia and out team; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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edward galvan

July 18, 2025

5  out of  5
rating by edward galvan
"Great customer service! Sofia Castro handled the task I needed done quickly and knowledgeable in what i needed answers to. She also responded to my emails fast and in a timely manner. I recommend this insurance agency for your insurance needs."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service Sofia and our team provided at Andre Maule State Farm Agency. If you ever have any questions or need assistance, we’re here to help!"
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Santos Reyes

July 18, 2025

5  out of  5
rating by Santos Reyes
"La mejor oficina de seguros 👍"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Ayed Djamel

July 17, 2025

5  out of  5
rating by Ayed Djamel
"Great work and good reception team together providing a lot of information and facilities"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at Andre Maule State FarmAgency. If you ever have any questions or need assistance, we’re here to help!"
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CECY HERNANDEZ

July 16, 2025

1  out of  5
rating by CECY HERNANDEZ
"Be alert and review your contract! My policy is supposed to include protection against wind and damage to my roof. The agent lowered the deductible, and a few months later, when a storm damaged my roof, it turned out the agent included a clause in the contract stating that they weren't responsible for roof damage and refused to pay me any compensation for that damage. Please be careful and find a lawyer who can explain it to you properly if you have the opportunity."
We responded:
"Thanks Cecy. Let us know what we missed to get a 5 star review. We strive to help our customers 100% of the time with remarkable service."
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Paty Saucedo

July 15, 2025

5  out of  5
rating by Paty Saucedo
"Karina Chicas gave me excellent service when I entered to pay my renters insurance. She was very tentative to my needs from beginning to end . I highly appreciate her talent. Mrs Nasira Saucedo"
We responded:
"Thank you for your 5-star review that Karina provided you with an excellent experience! My Andre Maule State Farm team and I are happy to be your good neighbor!"
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Mohammad Arian

July 5, 2025

5  out of  5
rating by Mohammad Arian
"I recently had the pleasure of working with Sofia Castro at State Farm and I cannot recommend them highly enough! From the moment I reached out, they were incredibly responsive and dedicated to understanding my insurance needs. Ms. Sofia took the time to explain various options clearly and patiently, ensuring I felt comfortable and informed throughout the process. If you're looking for a knowledgeable, trustworthy insurance agent who genuinely cares about their clients, look no further than Sofia Castro. Thank you for your outstanding service!"
We responded:
"Thank you for reviewing Andre Maule State Farm Agency! We’re thrilled to know you had a positive experience with Sofia and our team; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Yojalme Hernandez padilla

July 2, 2025

5  out of  5
rating by Yojalme Hernandez padilla
"Contento con la atencion de Karin en la oficina en general. Se los recomendaría."
We responded:
"Muchas gracias Yojalme y feliz en ayudarte. Cualquier duda estamos a su disposición. "
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Erne Fuentes

June 18, 2025

1  out of  5
rating by Erne Fuentes
"ESTA AGENCIA DE SEGUROS ME VENDIO UN SEGURO PARA MI HOGAR CON UNA CLAUSULA QUE PROTEGE AL SEGURO PARA NO PAGAR NADA CUANDO SUFRES DAN̈OS MATERIALES. NO DEBERÍAN NI EXISTIR, SOLO JUEGAN A ROBAR EL DINERO A LAS PSRSONAS TRABAJADORAS Y HONESTAS. DEBERÍAN EXISTIR LEYES PARA LOS SEGUROS, QUE COMENTEN CRIMENES TODOS LOS DIAS Y NADIE HACE NADA. NO DOY CERO ESTRELLAS PORQUE NO PUEDO."
We responded:
"Gracias por su feedback Erne. Por supuesto no es la experience que queremos para los clientes de State Farm y mi agencia. Desafortunadamente, no lo encontre como cliente de mi agência - puede ser que la póliza este bajo otro nombre, pero, de cualquier manera, me gustaría entender lo que paso con su reclamo con State Farm y certificarme que estamos ayudándote en el proceso del reclamo. Favor contactarme directamente llamando la oficina al 832-328-0747 y indicando que es referente a un reclamo en abierto. "
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J and L A

June 10, 2025

5  out of  5
rating by J and L A
"Both in my experience and in helping a friend get insurance, Andre and his team were so kind and helpful. They are sensitive to your personal situation and not pushy to do more than you need to do for your insurance solutions. Sofia handled the new enrollment for our insurance with professionalism. We would recommend this agent to anyone."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Nadia Cruz

May 16, 2025

5  out of  5
rating by Nadia Cruz
"I have a been a customer of State Farm for few years already. I like their customer service. Sofia went over my account in detail and clarified every item. She is very personable and very professional"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Emmanuel amatosero

May 16, 2025

5  out of  5
rating by Emmanuel amatosero
"Amazing costumer service, Sofia Castro makes it easy for you, so courteous."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Liosder Herrera

May 8, 2025

5  out of  5
rating by Liosder Herrera
"Muy buena atención la mejor que e recibido en estos tipos de agencia"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Enrique p

April 24, 2025

5  out of  5
rating by Enrique p
"Very knowledgeable. Answered all my questions."
We responded:
"Thank you very much "
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Candy Cane

April 18, 2025

5  out of  5
rating by Candy Cane
"My agent, Robyn is very knowledgeable, helpful and kind. She helped me chose the right policy to meet my needs. Thank you Robyn!"
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Frances A

April 15, 2025

5  out of  5
rating by Frances A
"Sofia was very helpful and assisted with my request in a timely manner."
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Jesus

April 11, 2025

5  out of  5
rating by Jesus
"Excelente trato ofrecido"
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Elizabeth Shore

April 10, 2025

5  out of  5
rating by Elizabeth Shore
"Gisselle was a great help. Answered all my questions. Was very polite. Thank you again for your help"
We responded:
"Thank you Mrs. Shore. Happy Gisselle provided you with an outstanding customer service experience. "
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Christen Figueroa

April 10, 2025

5  out of  5
rating by Christen Figueroa
"Gisselle was super nice and helpful when I replaced my vehicle on my auto insurance policy!"
We responded:
"Thanks for the awesome review! We're so glad Gisselle could help make your auto insurance update smooth and easy. We appreciate you choosing Andre Maule Insurance and Financial Services and look forward to helping you again."
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Marco Sical

April 4, 2025

5  out of  5
rating by Marco Sical
"Received call from Sofia regarding my policy and keeping me up to date with the changes in my policy. Had a couple questions that Sofia answered in a timely manner. Sofia is amazing great customer service 10/10."
We responded:
"Thank you Marco for your review! We're so happy to hear that Sofia took great care of you and kept you updated on your auto insurance coverage a. She truly goes above and beyond! We appreciate you and look forward to helping you again."
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Abigail Flores

April 2, 2025

5  out of  5
rating by Abigail Flores
"Cindy muy buen servicio muchas gracias"
We responded:
"Gracias Abigail. Cindy siempre esta trabajando para ayudar nuestros clientes y sus necesidades con seguros de coche, casa e vida. "
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Mario Arcos

April 2, 2025

5  out of  5
rating by Mario Arcos
"Sofia did an excellent job in helping have the best insurance experience possible. She was very communicative, and understanding of my needs and helped provide the best customer service experience possible. I really appreciate her hard work! keep it up!"
We responded:
"We're thrilled to hear that Sofia provided such an excellent experience for you. Communicative, understanding, and dedicated to top-tier customer service—she truly embodies what we strive for. Your appreciation means the world, and we'll be sure to pass along your kind words. We look forward to serving you again for all your insurance needs."
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Reyna Aviles

April 1, 2025

5  out of  5
rating by Reyna Aviles
"Very kind and helpful with everything I needed .. thank you Gisselle and Sofia"
We responded:
"Thank you, Reyna. Gisselle, Sofia, and our team are here to support you every step of the way. We take pride in helping you and our customers better understand the challenges of daily life while making the most of your auto insurance coverage."
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Sebasthian

March 26, 2025

5  out of  5
rating by Sebasthian
"I had talked to Sophia, about issues I was having with another insurance and asked her questions on what I can do to best fit my financial situation, and she was incredibly helpful and polite. 10/10 would recommend"
We responded:
"Thank you Sebasthian. Sofia does a great job of helping customers and prospects navigate the auto, home and life insurance processes. Thanks again. "